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Refund Policy

At Harsh Hospital, we strive to provide a high-quality treatment experience to all our patient. To ensure the smooth operation and planning of our programs, we have established the following refund policy:

  1. Eligibility for Refunds:
    1. Refunds are considered for services that were not rendered or for any overpayments.
    2. Refund requests must be submitted within 30 days of the payment date.
    3. No refunds will be issued for services already rendered.
  2. Requesting a Refund:
    1. Patients or their guardians must submit a written request for a refund.
    2. The request should include the patient's name, hospital ID, date of payment, amount paid, and the reason for the refund request.
    3. All refund requests should be directed to the Billing Department.
  3. Processing Refunds:
    1. Refunds will be processed within 15 business days of receiving the request.
    2. Refunds will be issued via the same payment method used for the original transaction.
    3. In case of payments made via insurance, the refund process will involve coordination with the insurance provider.
  4. Documentation Required:
    1. Proof of payment (receipt or transaction confirmation).
    2. Identification proof of the patient or guardian requesting the refund.
  5. Exceptions
    1. Refunds are not applicable for non-refundable deposits or administrative fees.
    2. Certain services may have specific refund policies as outlined in the service agreement or contract.
  6. Contact Information:
    1. For any queries regarding the refund policy, please contact our Billing Department at 06454-229555 .